Please read these terms carefully before using Salvatore's Pizza delivery services
Welcome to Salvatore's Pizza! By accessing our website at salvaitore.org, placing an order through our online platform, or using any of our delivery services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Salvatore's Pizza.
If you do not agree with any part of these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of our services following any changes indicates your acceptance of the new terms.
Important: By placing an order, you confirm that you are at least 18 years of age or have parental consent to use our services and make purchases.
Salvatore's Pizza provides premium pizza delivery services throughout Sudbury, Ontario, and surrounding areas in Canada. Our services include:
Our delivery services are available during posted business hours. Service availability may vary based on location, weather conditions, delivery volume, and special circumstances. We reserve the right to refuse service or cancel orders in cases of extreme weather, safety concerns, or operational limitations.
We deliver to addresses within our designated delivery zones in Sudbury and surrounding areas. Delivery fees may vary based on distance from our location at 1349 Lasalle Blvd. Orders outside our standard delivery area may be subject to additional fees or may not be available for delivery.
Orders can be placed through our website, by phone at 905-582-6691, or in person at our New Sudbury Centre location. When placing an order, you must provide accurate and complete information including:
We accept the following payment methods:
All prices are listed in Canadian dollars (CAD) and include applicable taxes unless otherwise stated. Menu prices are subject to change without notice. Additional fees may apply for:
By providing payment information, you authorize Salvatore's Pizza to charge the total amount of your order, including all applicable taxes, fees, and delivery charges. You represent that you have the legal right to use any payment method provided.
Estimated delivery times are provided as a courtesy and are not guaranteed. Actual delivery times may vary based on order volume, traffic conditions, weather, and other factors beyond our control. We strive to deliver all orders within 45-60 minutes during normal business hours.
For successful delivery, customers must:
If our delivery driver is unable to complete delivery due to incorrect address, unavailability of customer, unsafe conditions, or other customer-related issues, the order may be returned to our location. In such cases, the customer remains responsible for the full order amount, and no refund will be provided unless the failure was due to our error.
We offer contactless delivery options for customer safety and convenience. When selecting this option, orders will be left at the specified location with appropriate notification to the customer. By choosing contactless delivery, you accept responsibility for the order once it has been delivered to the specified location.
Order modifications may be possible if requested immediately after order placement and before preparation begins. Please contact us at 905-582-6691 as soon as possible if you need to modify your order. We cannot guarantee that modifications can be accommodated once preparation has started.
Order cancellations must be requested before the order enters preparation. Cancellation requests can be made by calling our location. Once an order is in preparation or out for delivery, cancellations cannot be accepted, and the customer remains responsible for payment.
Refunds are provided at our discretion in the following circumstances:
Refund requests must be made within 24 hours of order placement. Refunds are processed to the original payment method within 5-10 business days.
All food is prepared in a facility that handles common allergens including wheat, dairy, eggs, soy, nuts, and other ingredients. While we take precautions to prevent cross-contamination, we cannot guarantee that any menu item is completely free from allergens.
Customers with food allergies or dietary restrictions are responsible for informing us of their requirements when placing an order. We will make reasonable efforts to accommodate special requests, but we cannot guarantee that our food is suitable for individuals with severe allergies.
If you have a severe food allergy, please exercise caution when ordering from Salvatore's Pizza. We are not liable for allergic reactions resulting from consuming our products. Always inform our staff of any allergies when ordering.
Once food is delivered, it becomes the customer's responsibility to handle and store it properly. We recommend consuming delivered food promptly and refrigerating any leftovers within two hours of delivery.
All content on the Salvatore's Pizza website, including but not limited to text, graphics, logos, images, menu descriptions, recipes, and software, is the property of Salvatore's Pizza or its content suppliers and is protected by Canadian and international copyright laws.
The Salvatore's Pizza name, logo, and all related marks are trademarks of Salvatore's Pizza. You may not use these marks without our prior written permission.
You may view, download, and print content from our website for personal, non-commercial use only. You may not:
When using our services, you agree to:
You may not:
We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in conduct that we deem inappropriate or harmful to our business or other customers.
To the fullest extent permitted by law, Salvatore's Pizza and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability for any claim arising from your use of our services shall not exceed the amount you paid for the specific order giving rise to the claim.
You agree to indemnify and hold harmless Salvatore's Pizza from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these terms or your use of our services.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.
We collect information necessary to process your orders and provide our services, including:
For complete details about our data practices, please review our Privacy Policy.
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
In the event of any dispute arising from these terms or your use of our services, you agree to first attempt to resolve the dispute informally by contacting us at info@salvaitore.org or 905-582-6691.
If informal resolution is not possible, you agree that any legal action or proceeding shall be brought exclusively in the courts located in Sudbury, Ontario, and you consent to the jurisdiction of such courts.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
From time to time, we may offer promotions, discounts, or special offers. These promotions are subject to specific terms and conditions that will be clearly stated at the time of the offer.
If you participate in any loyalty or rewards program, additional terms and conditions specific to that program will apply. Points or rewards have no cash value and cannot be transferred or sold.
Our website may contain links to third-party websites or services that are not owned or controlled by Salvatore's Pizza. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Payment processing services are provided by third-party payment processors. Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for any issues arising from the use of third-party payment processors.
If we use third-party services for delivery tracking or communication, your use of these services is subject to their terms and conditions.
Salvatore's Pizza shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
In the event of force majeure, we will make reasonable efforts to notify affected customers and provide alternative solutions when possible.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. We will indicate the date of the most recent revision at the top of this page.
For significant changes to these terms, we may provide additional notice through email or prominent notice on our website. However, it is your responsibility to review these terms periodically for updates.
Your continued use of our services following the posting of changes constitutes your acceptance of such changes. If you do not agree to the modified terms, you must discontinue use of our services.
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.
These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and Salvatore's Pizza regarding your use of our services and supersede all prior agreements and understandings.
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of Salvatore's Pizza.
If you have any questions or concerns about these Terms of Service, please contact us:
Salvatore's Pizza
1349 Lasalle Blvd, New Sudbury Centre – Food Court, Level 1
Sudbury, P3A 1Z2, Canada
Phone: 905-582-6691
Email: info@salvaitore.org